Order Status Board
Order status screen: customers see when their order is ready.
A wall screen that shows what is being prepared and what is ready to collect, driven by the same order states the kitchen is already working through.
- Preparing and ready, side by side
- Updates the moment the kitchen bumps a ticket
- Pairs to a location with its own device token
Connected to the services you already use
- Uber Eats
- Deliveroo
- Stripe
- PayPal
- Apple Pay
- Google Pay
- SumUp
What is an order status board?
An order status board is a screen facing the dining room that tells customers where their order stands. Maxilog’s shows two columns, preparing and ready, with each order’s number, and updates by itself the moment the kitchen marks an order ready.
Readable across the room
Large numbers, high contrast and a layout that works from the door as well as from the counter.
Features
Preparing and ready
Numbers move from one column to the other as soon as the kitchen completes a ticket.
- Two readable columns
- Instant updates
- No typing needed
Readable from afar
Large numbers and strong contrast, designed to be read from the door.
- Large numbers
- Strong contrast
- Works on any screen
Set up in minutes
The screen pairs with the restaurant using a token and appears in the back office.
- Token pairing
- Status visible in the back office
- Clear message if the connection drops
Driven by the pass, not by a person
Nobody types anything into the board. A cook bumps a ticket on the kitchen display and the number moves across the wall.
The kitchen display that drives itOne more screen in the same fleet
Boards pair like any other terminal and show up in the back office with their health and version, so you notice a dark screen before your customers do.
What does the screen show during a rush?
Friday, 8 pm: orders come in from the counter, the kiosk, the site and Uber Eats. Each one enters the Preparing column with its number, an icon for dine-in, takeaway or delivery, and an Uber Eats or Deliveroo badge when it comes from a platform. As soon as the kitchen marks it ready, the number moves to the Ready column, pulses gently, and the screen beeps or reads the number aloud, depending on its setting. Past 30 orders in a column, the screen turns the page every 8 seconds. The number disappears once the order is handed over.
What it runs on
- Hardware
- Any screen with a browser
- Pairing
- Device pairing token, permanent once approved
- Content
- Preparing and ready columns, driven by kitchen bumps
- Offline
- Full-screen notice, then a full refresh before showing statuses
Common questions
What screen does it run on?
Any screen with a browser. The screen pairs to the restaurant with a token, once and for all.
What happens if the connection drops?
The screen shows a full-screen message instead of stale statuses, then does a full refresh before showing orders again.
Who updates the numbers shown?
No one. The screen reads the same states as the kitchen display: a cook confirms a ticket, and the number moves on the wall by itself.
Can the screen announce ready orders?
Yes. For each screen you choose, from the back office: a beep, the number read aloud, or silence.
Does the customer’s name show on screen?
No. The screen shows only the order number, its type and, for Uber Eats or Deliveroo, the platform it came from. No personal data appears in the dining room.