The floor and the kitchen, finally in step.
Waiters open checks and fire courses from the table, the kitchen sees them immediately, and the same check closes at any terminal in the room.
- Open checks per table, split and merge
- Course firing straight from the handheld
- Any terminal can pick up and close a check
Fewer trips per table
The order reaches the kitchen from where the guest is sitting, so a server is not queueing at the till while a table waits.
One device per shift, not per person
Fast PIN switching means a handheld belongs to the service, and every action stays attributed to whoever was logged in.
The check follows the guest
A check opened on a handheld is the same check on the counter till, so anyone can add to it or close it.
The same system as the counter
Handhelds are terminals like any other: the same menu, option groups, promotions and reporting. Nothing about table service lives in a separate tool that has to be reconciled later.
Every cover in one history
Dine-in, collection and delivery sit in one order list, filterable by channel, status and payment, so the end of service is one report rather than three.
