Admin and Back Office
A back office to run the whole restaurant from one place.
Menu, prices, staff, terminals, orders and reporting live in a single back office, not in four different portals with four different logins.
- Sales, orders and averages at a glance
- Menu, staff and devices managed in one portal
- Every action attributable to a person
Connected to the services you already use
- Uber Eats
- Deliveroo
- Stripe
- PayPal
- Apple Pay
- Google Pay
- SumUp
One login, one truth
Everything the business runs on is behind the same login, with the same permissions model.
Features
Dashboard and reports
Revenue, orders and average basket, with reports by item, category and channel.
- Today’s figures at a glance
- Reports by item and channel
- Analysis over any period
Menu and upsells
Items, categories, options, meal deals and suggestions, published to every channel.
- Items, options and meal deals
- Upsell suggestions
- Hours and availability
Menu engineering
Every dish is classed Star, Plowhorse, Puzzle or Dog based on its sales and margin, plus a geographic heatmap of deliveries.
- Star, Plowhorse, Puzzle, Dog quadrant
- Ranked dish by dish
- Geographic delivery heatmap
Orders and controls
Every order in one list, with refunds, void audit and scheduled orders.
Team and audit log
Staff, roles and PIN codes, with a log that records every action.
Finance and compliance
Till sessions, VAT, invoices and tax compliance followed from the back office.
Devices and printing
Terminals, printers and kitchen stations paired and monitored in one place.
The menu everything reads from
Categories, items, photography, option groups and combos live here. The website, app, kiosk, POS and kitchen all read the same catalogue.
Track stock and food costOrders, whoever they came from
Every order from the site, app, kiosk, counter, handheld, Uber Eats and Deliveroo is in one list, filterable by channel, status and payment.
Bring customers back with promo codes and campaignsStaff, roles and who did what
Roles decide what each person can reach, PINs get them onto the terminals, and the audit trail keeps the answer to who voided that check.
What is in it
- Menu
- Items, categories, option groups, combos, photography
- Orders
- Live list, history, refunds, void audit, support tools
- People
- Staff, roles, PINs, permissions, audit log
- Devices
- Terminals, printers, kitchen stations, service areas
Common questions
Who owns the data in the back office?
You do. Menu, staff, orders and reports live under your own account, not under a marketplace's or a third-party provider's.
Do orders from every channel land in the same list?
Yes. Site, app, kiosk, counter, waiter handheld, Uber Eats and Deliveroo all appear in one list, filterable by channel, status and payment.
How do I know which dishes are actually working?
Each dish is classed Star, Plowhorse, Puzzle or Dog based on its sales and margin, with a geographic heatmap of deliveries.
Worth reading before you choose
Restaurant management software: what it should cover
One menu, orders from every channel, stock, food cost, team and reports: what restaurant management software should cover.
Read the articleRestaurant order-taking software: how to choose it
Counter, dining room, phone, website, kiosk and platforms in a single kitchen queue with one menu: what order-taking software should do.
Read the articleUber Eats and Deliveroo: one order queue for your restaurant
One kitchen queue, one menu kept once, pauses that lift themselves and an alert when a platform shows you closed: getting out of the tablet forest.
Read the article