Waiter Handheld
Take the order at the table. Fire it from the table.
A handheld terminal for the floor: open a check, add courses, send to the kitchen and take payment without walking back to the till.
- Told the moment a dish is ready, with the list of what is left to run
- Open checks per table, split and merge
- Fires to the kitchen the moment you tap send
Connected to the services you already use
- Uber Eats
- Deliveroo
- Stripe
- PayPal
- Apple Pay
- Google Pay
- SumUp
Fewer trips per table
The order reaches the kitchen from where the customer is sitting, not from a queue at the till.
Features
Tables and covers
The table list with each table’s status, number of covers and table moves.
- Status of every table
- Covers entered when opening
- Move a table in one gesture
Sending by course
Orders go to the kitchen course by course, and the ready list shows what to serve.
- Send to the kitchen from the table
- List of dishes ready to serve
- Notification when a dish is ready
Bill and payment at the table
The bill, splitting between guests and payment right at the table.
- Split the bill
- Pay at the table
- Promotions applied
Voids and waiter cash
Every void needs a reason, and waiters see the cash they owe at the end of service.
One handheld for the whole team
PIN sign-in, a screen that stays on and pairing in under a minute.
It is the same system as the counter
Handhelds are terminals like any other: same menu, same option groups, same promotions, same reporting. Nothing about table service lives in a separate tool.
Add QR code ordering at the tablePair it in under a minute
The device shows an eight-character code, a manager types it into the back office, and the handheld is tied to the location with its own identity and permissions.
What it runs on
- Hardware
- Android handhelds and tablets
- Login
- Staff PIN, per shift
- Service
- Open checks by table, course firing, split payment
- Pairing
- Eight-character code, approved from the back office
Common questions
Can I use my own tablets?
The handheld runs on portable terminals and Android tablets. It pairs to the restaurant with an eight-character code.
What happens if the handheld loses the network on the floor?
It's the same system as the till: a sent order stays queued and syncs as soon as the connection comes back, with nothing lost.
Does the handheld use the same menu as the till?
Yes. Same menu, same option groups, same promotions, same reports. Nothing about floor service lives in a separate tool.
Worth reading before you choose
Restaurant POS system: how to choose one in 2026
Menu, team, floor plan, kitchen, online channels, compliance and hardware: the criteria for choosing your restaurant’s POS system in 2026.
Read the articleRestaurant order-taking software: how to choose it
Counter, dining room, phone, website, kiosk and platforms in a single kitchen queue with one menu: what order-taking software should do.
Read the articleRestaurant KDS: from paper tickets to a kitchen screen
Every channel on one screen, colours by wait time, stations, courses, network loss and the status board: what a KDS changes in the kitchen, and the hardware it needs.
Read the article