Restaurant ordering kiosk price: what makes up the budget
There is no single price for a restaurant ordering kiosk: the budget adds up the hardware, the payment terminal, the software subscription, installation, maintenance and, depending on the offer, a commission on sales. Here is each line, summed up in a table, so you can compare quotes on the same basis.
By the Maxilog team · · · 6 min read
How much does an ordering kiosk cost?
Two quotes for “a restaurant ordering kiosk” can look far apart when they simply do not cover the same things. One counts only the screen; the other adds the payment terminal, the software, installation and support. Before comparing prices, compare what each line includes.
We do not publish a price list here: at Maxilog, pricing is on quote, based on your locations and devices. This guide is about knowing which questions to ask, of us and of anyone else.
The budget at a glance
Every line below should appear in a quote, either priced or marked “included”. Each line is explained after the table.
| Cost line | What it covers | What to check in the quote |
|---|---|---|
| Hardware | A floor-standing, wall-mounted or countertop kiosk, bought or rented | The total over the contract term, and replacement if it breaks |
| Payment terminal | The card reader connected to the kiosk | Whether it is included or yours to supply, and whether it works with your bank contract |
| Software and subscription | Order taking, menu management, updates | Whether it is billed per kiosk or per location, and what it includes |
| Installation and setup | Delivery, mounting, network, menu setup, staff training | Whether each step is included or billed separately |
| Maintenance and support | Help desk, call-outs, hardware replacement | Support hours, response time, evenings and weekends |
| Any commission | A percentage taken on every order placed at the kiosk | The amount, worked out on your real number of orders |
| Till and kitchen integration | The link to your till and your kitchen display | One menu for every channel, or double entry |
What drives the price of an ordering kiosk
1. Hardware: buying or renting
When you buy, you pay for the kiosk once and it is yours. When you rent, you pay every month for a fixed term. To compare, work out the total over the whole contract and check what the rent covers: replacement if it breaks, what happens at the end of the term, whether you can cancel.
2. Screen size and format
Floor-standing, wall-mounted or on the counter: the format depends on the space you have and how many customers you serve at once. A bigger screen costs more and takes more room. Ask which formats the software was designed for, so your menu stays easy to read.
3. The payment terminal
A kiosk can take card payments through a bank payment terminal, or let customers pay at the counter. Check whether the terminal is included in the quote or left to you, and whether it works with your current bank contract.
4. The software subscription
Software can be billed separately from the hardware, monthly, per kiosk or per location. Ask what the subscription includes: updates, menu management, support, and whether other tools (point of sale, kitchen display) are included or extra.
5. Installation and setup
Delivery, mounting, network connection, menu setup and staff training are sometimes included and sometimes billed separately. Get them written into the quote.
6. Maintenance and support
A kiosk down on a Saturday night means the queue is back at the counter. Ask about support hours, response times and what happens if the hardware has to be replaced.
7. Commission or no commission
Some offers take a percentage of every order placed at the kiosk. The more you sell, the more that line weighs: run the numbers on your real volume. At Maxilog, orders placed on your kiosk carry no per-order commission, and neither does your click and collect.
8. Integration with the till and the kitchen
A standalone kiosk means keeping a second menu and sometimes re-typing orders. A kiosk connected to your point of sale reads the same menu and sends orders to the kitchen like every other channel, for example to a kitchen display (KDS). Ask whether that integration is included, and with which software.
What the Maxilog kiosk does
To help you compare, here is what the Maxilog ordering kiosk does today:
- an animated welcome screen while nobody is ordering;
- eat in or take away, chosen on the first screen;
- a menu with photos, options, sizes and extras, with unavailable items greyed out;
- a basket summary before payment;
- payment on a bank card terminal or at the counter;
- an order number shown at the end;
- the order linked to the customer’s loyalty account in your app;
- your restaurant’s logo and colours.
The kiosk reads the same menu as your point of sale, and its orders go to the kitchen display alongside those from your other channels. The number given at the end then appears on the order status screen as soon as the kitchen marks it ready, a common pairing in fast food.
How to compare two quotes
- Put the quotes on the same term, for example three or five years, adding up hardware, subscription, installation and maintenance.
- Add any commission, calculated on your number of orders.
- Check that the payment terminal is counted in every quote, or in none.
- Ask how the kiosk connects to your point of sale and your kitchen.
- Read the support and replacement terms.
A kiosk is often chosen together with the till that comes with it. To see the main systems on the market side by side, read our restaurant POS software comparison.
Get a price for your restaurant
Tell us your locations, the number of kiosks and your order volume in the quote form, and we will come back to you with a figure.